Frequently Asked Questions
What is Stickaroo?
Stickaroo is a range of self-adhesive vinyl decals and stickers. Our products can be used on a variety of surfaces, from smooth walls to windows, mirrors, tables, tiles and pretty much any other smooth and clean surface you can think of. Our products are made by hand in South Africa from our studio in De Waterkant, Cape Town.How long do they last?
Stickaroos are made from high-quality vinyl and if applied correctly can last for years. They are also really simple to remove and won't damage your walls.Will my Stickaroo work on any surface?
Unfortunately not. They work best on smooth, clean surfaces. We do not recommend walls or surfaces that are textured, bumpy, rough or freshly painted. You can read through our wall preparation guide here.
We've just painted the wall, how long should we wait?
Reference your paint manufacturer’s instructions for actual curing time of the paint. We advise to give it an extra week or two before you apply your decal just to be sure that the paint has cured.
You should also note that some paints can take months to fully cure. Chalked and otherwise weathered paint surfaces must be refurbished before applying your Stickaroo. Check with your manufacturer for details to make sure your wall is perfect before starting by following our wall preparation guide.
After the wall has been painted you will still need to clean the surface. Use a damp lint free cloth for best results.
What about the type of paint?
Stickaroo sticks to most paint types. Read through our wall preparation guide for detailed information. Please check with your paint manufacturer to find out when your paint will be cured before applying your Stickaroo.
Can I use a Stickaroo in my shower?
Yes! Make sure not to do it right after a shower though 😋 Stickaroos will stick just fine to tiles, shower doors, mirrors and even toilets. Please ensure that the surface is completely dry before applying. The wall should also stay dry for a day or two to allow the decal to set.How do I remove a Stickaroo?
If removing from a wall, simply lift the edge and roll the decal backwards against the wall. You can also soften the glue by heating the vinyl with a hairdryer.
What types of vinyl finish do you offer?
We use a matte finish for all our decals and stickers. It just blends better with wall paints and will give the surface a professional look. Our gold and silver decals have a slight metallic finish.
How do the discount vouchers work?
If you have a discount voucher you can use it at checkout. Discounts cannot be combined and only 1 discount voucher can be used per order. Discount codes are not redeemable towards personalised orders or during a promotion.
If you would like to purchase a gift voucher for a friend, you can do so here. Once your order is fulfilled you'll receive and email with your voucher code.How long until I get my order?
For us to give you the best possible product, we will require between 3 and 5 business days to prepare your order.
Production for orders placed during a sale takes between 5 and 7 business days.
All orders ship from our studio in Cape Town. Our courier partner Dawn Wing will take the utmost care of your Stickaroo and ensure swift delivery to your door. Delivery normally takes 2-3 business days depending on the area.
How do I track progress on my order?
Once your order is completed and with our courier partners, we will email you the tracking number. You can then track your delivery here.
Do you ship worldwide?
Currently, only deliver within South Africa. If you would like us to deliver to you outside of South Africa, please contact us.
Can I sell Stickaroo products in my shop?
That would be awesome! Please send us an email to firstname.lastname@example.org and let's chat ☕