Frequently Asked Questions

What is Stickaroo?
Stickaroo is a range of self-adhesive vinyl decals and stickers. Our products can be used on a variety of surfaces, from smooth walls to windows, mirrors, tables, tiles and pretty much any other smooth and clean surface you can think of. Our products are handmade in South Africa from our studio in De Waterkant, Cape Town.

How long do they last?
Stickaroos are made from high-quality vinyl and can last for years if applied correctly. They are also really simple to remove and won't damage your walls.

Will my Stickaroo work on any surface?
Unfortunately not. They work best on smooth, clean surfaces. We do not recommend walls or surfaces that are textured, bumpy, rough or freshly painted. You can read through our wall preparation guide here.

We've just painted the wall, how long should we wait?
Reference your paint manufacturer’s instructions for the actual curing time of the paint. We advise giving it an extra week or two before you apply your decal to ensure the paint has cured.

You should also note that some paints can take months to cure fully. Chalked and otherwise weathered paint surfaces must be refurbished before applying your Stickaroo. Check with your manufacturer for details to make sure your wall is perfect before starting by following our wall preparation guide.

After the wall has been painted, you will still need to clean the surface. Use a damp lint-free cloth for best results.

What about the type of paint?
Stickaroo sticks to most paint types. Read through our wall preparation guide for detailed information. Please check with your paint manufacturer to find out when your paint will be cured before applying your Stickaroo.

Can I use a Stickaroo in my shower?
Yes! Make sure not to do it right after a shower though 😋 Stickaroos will stick just fine to tiles, shower doors, mirrors and even toilets. Please ensure that the surface is completely dry before applying. We don't recommend using them on walls of humid bathrooms.

How do I remove a Stickaroo?
If removing from a wall, lift the edge and roll the decal backward against the wall. You can also soften the glue by heating the vinyl with a hairdryer.

What types of vinyl finish do you offer?
We use a matte finish for all our decals and stickers. It blends better with wall paints and gives the surface a professional look. Our gold and silver decals have a slight metallic finish.

How do the discount vouchers work?
If you have a discount voucher, you can use it at checkout. Discounts cannot be combined; only 1 discount voucher can be used per order. Discount codes are not redeemable towards personalised orders or during a promotion.

If you would like to purchase a gift voucher for a friend, you can do so here. Once your order is fulfilled, you'll receive an email with your voucher code.

How long until I get my order?

For us to give you the best possible product, we will require a couple of days to prepare your order.

Normal production takes 3-5 business days.
Production during Flash Sales takes 5-7 business days.

Once an order has been placed, it cannot be modified or cancelled.

Please keep these lead times in mind when planning your purchase. We will ship all your goodies in one go.

All orders ship from our studio in Cape Town. Our courier partner Dawn Wing will take the utmost care of your Stickaroo and ensure swift delivery to your door. Delivery normally takes 2-3 business days, depending on the area.

Collections can be made On Tuesdays and Thursdays between 11:00 and 15:00 (by appointment only) from our studio in De Waterkant, Cape Town.

How do I track the progress of my order?
We will email you the tracking number once your order is completed and with our courier partners. You can then track your delivery here.

Do you ship worldwide?
Currently, we only deliver within South Africa. Please contact us if you would like us to deliver to you outside of South Africa.

Can I sell Stickaroo products in my shop?
That would be awesome! Please send us an email to hello@stickaroo.com and let's chat ☕